CHR is here for all of your behavioral healthcare needs today, and always!

For your safety and convenience, many of our services are still available through telehealth and telephonic care. To schedule an appointment, please call us at 1.877.884.3571.

In a non-emergency situation, for information about CHR services or to schedule an initial appointment, the Triage Center team is available: Monday through Thursday from 8 a.m. – 6 p.m. and Fridays from 8 a.m.–5 p.m.

For Adults:

  • Manchester Urgent Care/Open Access appointments will be available on Mondays – Thursdays from 9 a.m. to 3:30 p.m. walk-ins are welcome.
  • Enfield Urgent Care/Open Access appointments will be available on Mondays, Tuesdays, and Wednesdays from 9 a.m. to 3:30 p.m. and Thursdays from 10 a.m. to 3:30 p.m. walk-ins are welcome.
  • Manchester Adult Outpatient Clinics, including IOPs and groups, will be available on Mondays, Tuesdays, Wednesdays, and Thursdays from 8 a.m. to 5 p.m.
  • Enfield Adult Outpatient Clinics, including IOPs and groups, will be available on Mondays, Tuesdays, Wednesdays, and Thursdays from 8 a.m. to 5 p.m.
  • Bloomfield Adult Outpatient Clinics, including IOPs and groups, will be available on Mondays, Tuesdays, Wednesdays, and Thursdays from 8 a.m. to 5 p.m.
  • Willimantic and Danielson Adult Outpatient Clinics, including IOPs and groups, will be available on Mondays, Tuesdays, Wednesdays, and Thursdays from 8 a.m. to 5 p.m.
  • Enfield Family Medicine Practice will resume in-person care on Tuesdays and Thursdays from 8:30 a.m. to 12 p.m. and Wednesdays from 8:30 a.m. to 5 p.m.

For Children and Families

  • Manchester Child and Family Outpatient appointments will be available on Mondays Tuesdays from 10:30 a.m. to 7 p.m. and Thursdays from 8:30 a.m. to 5 p.m.
  • Enfield Child and Family Outpatient appointments will be available on Mondays from 8:30 a.m. to 5 p.m. and Tuesdays and Thursdays from 10:30 a.m. to 7 p.m.
  • East Hartford and Willimantic Child and Family Outpatient appointments will be available on Tuesdays and Wednesdays from 10:30 a.m. to 7 p.m. and Thursdays from 8:30 a.m. to 5 p.m.
  • Bloomfield Child and Family Outpatient appointments will be available on Tuesdays and Wednesdays from 10:30 a.m. to 7 p.m.

A Healthy Environment

When the time comes for you to visit a CHR location, please know we are taking every step to protect your health through enhanced cleaning, health screenings for all visitors, and adherence to all CDC guidelines. This includes:

  • When you come in for your appointment, you’ll receive a brief health screening and we will take your temperature.
  • We’ve made adjustments in our clinics to encourage social distancing.
  • All of our staff are wearing masks, for your safety, and you will be asked to wear a mask as well.

Making the call is the first step for individuals or families living with behavioral, emotional, and/or substance use problems.

The CHR Triage Center offers a single point of contact to readily understand the best treatment and support options available.

Qualified professionals answer the phone and–together with the caller–determine available options and next steps. Our staff assists in scheduling initial appointments, providing directions, answering questions, and following up to ensure a smooth transition into services. When calling CHR’s Triage Center you can count on experienced staff ready to listen.

In a crisis, CHR provides support 24 hours a day, 365 days a year. The Triage Center offers phone support and mobile emergency teams who travel directly to the person in need to provide intervention, stabilization and access to hospitalization when necessary. For a child in crisis, dial 2-1-1.

In a non-emergency situation, for information about CHR services or to schedule an initial appointment, the Triage Center team is available: Monday through Thursday from 8 a.m.– 6 p.m. and Fridays from 8 a.m.–5 p.m.

CHR accepts referrals from parents, guardians, family members and friends. We take referrals from schools, hospitals, private providers, primary care physicians, pediatricians, community agencies and emergency service personnel, to name a few. We also welcome self-referrals.

CHR accepts Medicaid, HUSKY, Medicare and most major health insurances as partial or full payment for services. At CHR, no one is turned away because of inability to pay for services. For your convenience, we offer a sliding fee discount schedule.

Walk-In Hours and What to Expect

Click below for more information or make one simple call to our Triage Center at: 1.877.884.3571.

ALERT: Click here to view COVID-19 information and CHR hours.